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Essential works - Kirkby in Ashfield (from 28 June)

For existing borrowers, there’s a range of support options to help you through your homeownership or investment experience with us. We have guidance on managing your mortgage with us, including how to make changes to your mortgage, support if you’re worried about your mortgage repayments and answers to some Frequently Asked Questions.

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Managing my mortgage

Useful information about how to monitor your mortgage balance, making overpayments and how to contact us.

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Making changes to my mortgage

Information on how to make updates, such as a change of name or address or your monthly payment date.

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Mortgage repayment worries

Information on action you can take if you’re worried you can’t meet your mortgage payments.

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Existing borrower frequently asked questions

Browse our list to find answers to some frequently asked questions.

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