We’ll accept a variety of payment methods but some of our products have restrictions on the ways and amounts that you can save. Please check your individual account terms and conditions for information about access, additions, and withdrawals.

In Branches

We have branches available in Mansfield, Chesterfield, Sutton-in-Ashfield and Kirkby-in-Ashfield. For the latest opening hours please visit our branches page.

By Post

For security reasons, we can’t accept cash through the post. If you’d like to make a deposit by post, you can send us a cheque. All cheques should be made payable to the Society and the account holders name e.g. ‘Mansfield Building Society – A Smith’

Cheques should be sent to our Head Office at: Regent House, Regent Street, Mansfield, Nottinghamshire NG18 1SS.

Electronic Transfers and Standing Orders

If you’d like to make a payment to your account with us from your Bank or another Building Society by Standing Order, the account details you should use are as follows:

Bank: Barclays Bank plc
Account Name: Mansfield Building Society
Sort code: 20-55-70
Account no.: 10613185
Roll or Reference no.: This is your 8-digit Mansfield Building Society account number which is printed in your passbook. This number is unique to you and MUST be provided.

You must quote your Mansfield Building Society account number within the reference field on the payment instruction. If this is not provided, we won’t be able to allocate your payment and it will be returned.

Please note, we do not collect payments for your savings account(s) by Direct Debit. Transfers between Mansfield Building Society accounts can be made in Branch or by post by providing us with signed instructions and the passbooks for the relevant accounts. For more information, please give us a call on 01623 676350.

Confirmation of Payee (CoP)

Although you might not be aware, the Payment Systems Regulator is introducing new rules to help reduce fraud and payment errors called “Confirmation of Payee”. The new rules mean that all banks and building societies must be able to verify the account details of the person or organisation you are trying to send money to before you submit an electronic payment request. These rules come into effect on 31 October 2023 for the largest banks and building societies – you may have already seen the new process in action if you use a banking App to send payments online.

In the meantime please don’t be concerned if you’re unable to verify your Mansfield Building Society account electronically – smaller banks and building societies like The Mansfield aren’t obliged to adopt the new rules until 31 October 2024, although we are working towards adopting a solution as quickly as possible.

If you want to send a payment electrically simply use your Mansfield Building Society account details in line with the instruction above and your payments will continue to be received safe and secure.

Although you might not be aware, the Payment Systems Regulator is introducing new rules to help reduce fraud and payment errors called “Confirmation of Payee”. The new rules mean that all banks and building societies must be able to verify the account details of the person or organisation you are trying to send money to before you submit an electronic payment request. These rules come into effect on 31 October 2023 for the largest banks and building societies – you may have already seen the new process in action if you use a banking App to send payments online.

In the meantime please don’t be concerned if you’re unable to verify your Mansfield Building Society account electronically – smaller banks and building societies like The Mansfield aren’t obliged to adopt the new rules until 31 October 2024, although we are working towards adopting a solution as quickly as possible.

If you want to send a payment electrically simply use your Mansfield Building Society account details in line with the instruction below and your payments will continue to be received safe and secure.

Bank: Barclays Bank plc
Account Name: Mansfield Building Society
Sort code: 20-55-70
Account no.: 10613185
Roll or Reference no.: This is your 8-digit Mansfield Building Society account number. This number is unique to you and MUST be provided.

The general conditions below apply to the clearing of funds by individual payment method.

• Cheque payments: The central clearing cycle for cheques is three working days. Our normal practice is to allow withdrawals against a cheque seven working days after it has been paid in.
• We generally calculate interest on a sum deposited by cheque from the day after we receive it.
• Cash payments: Money paid into your account by cash will be available for withdrawal immediately after we receive it.
• Electronic transfers: Money paid into your account by electronic transfer will be available on the same day if received by 1pm.
• We generally calculate interest on a sum deposited in cash or by electronic transfer from the day we receive it.

All of the above are subject to individual account terms and conditions regarding interest, access and withdrawal.

It is your responsibility to notify us of a change of name, address or contact details. If you are changing your name, please present your passbook so we can update your details.

To change your personal details, we will need to be notified in writing (or online if you are registered for our Mansfield Online service). We will also ask you to provide evidence of your new name or address, in the form of original, certified or a copy of identification (ID). Please see You and Your Savings Account leaflet for a full list of acceptable ID. This can be found under Useful Downloads for Savers.

Clubs and businesses changing the signatories on their accounts will need to complete a Change of Mandate form which can be sent to you upon request, or is available in our branches. The club or business must also supply minutes from the meeting where the changes were discussed, as well as providing ID for any new signatory.

If at any point you wish to change the account holders on your account please use the Share Deposit Transfer form, which can be found under Useful Downloads for Savers. This can then be taken to one of our branches or sent through the post.

Whilst we endeavour to process all requests as soon as we receive them, please allow 3 working days for any requests to be actioned.

It’s really important that you let us know if your passbook has been lost or stolen as soon as possible. You can do this by calling us on 01623 676350, popping into a branch or emailing enquiries@mansfieldbs.co.uk.

Once you let us know your passbook has been lost or stolen, we’ll place a hold on your account to prevent any withdrawals – this is to protect you and your savings against possible fraud. Don’t worry though, any electronic or automatic deposits will still be accepted.

Our Branch Customer Advisors will guide you through the process to replace your passbook, which may include us asking for two forms of ID from you. We might also need to charge a fee of £10 to cover the cost of replacing your passbook. Once we’ve replaced your passbook we’ll take the hold off your account and you’ll be able to use it as normal.

If you are withdrawing from your account for the first time please bring your original passport or birth certificate (if you are under the age of 18). If you are sending ID through the post, it will be returned to you once we have made our own copy.

To make a withdrawal or close your account, we require signed instructions along with your passbook. This can be done in any of our branches, or through the post.

An electronic transfer to an account outside of the Society may be agreed as an exception, however a charge is applied. Please contact us on the number above to find out more, or if you are unsure of the terms and conditions relating to making a withdrawal/closure on your account.