There may come a time when you need extra help managing your money, or you might be stepping in to help a loved one. At Mansfield Building Society we want to make this transition as easy as possible.
Setting up a Power of Attorney is a useful thing to do for yourself and your loved ones. It can make sure that if life takes an unexpected turn, the people you trust the most have the legal authority to look after your affairs.
It’s a legal document that allows you (the donor) to choose one or more people (the attorneys) to help you make decisions or make them on your behalf.
There are two main types you should know about:
Mansfield Building Society would only ever request the Property and Financial Affairs document.
Registering your POA means we know exactly who is authorised to help manage your accounts. It doesn’t stop the donor from using their account — it simply adds support when needed.
We’re here to support you and make registering the POA as easily as possible. Here’s what we’ll need:
Top tip: We also accept the Access Code provided by the Office of the Pubic Guardian (OPG) for Lasting Power of Attorney. This allows us to verify the document digitally.
The Attorney must always make decisions that benefit the account holder (the donor). This includes managing the money carefully and only using the account for the donor’s needs.
If the donor still has mental capacity, you should involve the donor in decisions and support them to manage their own money as much as they can.
Attorneys may be responsible for everyday financial tasks such as:
These actions must stay within the authority given in the Power of Attorney. We might request evidence of withdrawal requests, or refuse transactions.
An attorney must keep their own finances completely separate from the donor’s. All transactions must be clear, traceable, and for the benefit of the donor.
Bring these with you when registering POA with Mansfield Building Society
| Power of Attorney Document or OPG Access Code Original or certified copy, already registered with the Office of Public Guardian |
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| Completed POA Registration Form Available in branch or on our website |
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| Attorney identification We’ll try to verify this electronically. If not, we’ll need proof of ID and address, see the You and Your Savings Account leaflet for more information on what ID we can accept |
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| Where to take or send your documents Visit your local branch or post to: Regent House, Regent Street, Mansfield, Nottinghamshire NG18 1SS |
If someone loses mental capacity and there is no POA in place, the Court of Protection can appoint a deputy to make decisions for them.
Our priority is to protect our customers, where we are informed that the customer has lost the ability to manage their own account, unless a withdrawal is specifically to pay a utility in the customer’s name, we will temporarily stop all withdrawals until a COP is received.
A Short Order gives someone limited authority to manage specific financial matters for a person who lacks capacity. It’s commonly used when someone has lost mental capacity it sets out exactly what they can and can’t do.
If this is something that you feel would benefit please visit https://www.gov.uk/power-of-attorney/make-lasting-power to start the application process (either online or on paper) or get more information.
Lasting Powers Attorney (LPAs) are the most common, but there are some older versions. We’ll still accept these, but they may work a little differently. Here’s some information to help:
Enduring Power of Attorney:
If your document was signed before 1st October 2007, it’s likely to be an Enduring POA.
Why it’s different:
Ordinary (General) Power of Attorney:
Why it’s different:
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