What Morgage Awards




In common with all other banks and building societies we are required to confirm the identity of all customers who wish to open investment accounts. As part of our ongoing requirements to verify identity, existing customers may also be asked to provide identification. This ensures that we are doing everything possible to eliminate issues relating to financial crime such as money laundering and terrorism. These requirements apply to every individual and to all named account holders. Wherever possible we will try to establish proof of identity by electronic means. However, we may also require items from the list below of acceptable proof of identity. If needed we will require one document from list 1 and one document from list 2.


List 1

  • Full current passport
  • Full current driving licence or photocard driving licence
  • Provisional photocard driving licence
  • EU member ID card (with photograph)
  • ID card (with photograph from reputable source e.g. armed forces)
  • DWP Pension, attendance allowance, disability payment original documentation
  • PAYE HM Revenue & Customs coding notice
  • Residence permit
  • Construction industry tax exemption certificate (with photograph)
  • Firearms certificate
  • Birth certificiate (children only)


List 2

  • Local authority tax bill
  • Recent utility bill (less than 3 months old)
  • Bank, Building society or credit union statement showing address
  • Building society passbook showing address
  • Housing benefit entitlement letter
  • Motor or home insurance certificate
  • Vehicle registration document
  • TV licence
  • Local authority rent book
  • Recent mortgage statement
  • Recent letter from HM Revenue & Customs
  • Recent credit card statement


If further identification is needed, the Society will accept photocopies as long as they are certified by any of the following and we are provided with sufficient information to be able to contact that person:


  • UK Solicitors
  • Minister of recognised religion
  • Teacher
  • Justice of the Peace
  • Independent Financial Advisor
  • Accountant
  • Surveyor
  • Doctor
  • Police Officer (serving or retired)
  • Senior Bank or Building Society Manager


  • Officer of the Armed Forces (serving or retired)
  • Barrister
  • Commissioner of oaths
  • Fire Service official
  • Legal secretary (Members and Fellows of the Institute of Legal Secretaries)
  • Member of Parliament
  • Postmaster or Sub Postmaster
  • Social worker
  • Valuers and auctioneers

Our savings accounts are protected by the FSCS. For more information refer to our FSCS important information page or visit the FSCS website.


The Mansfield Building Society, Principal Office, Regent House, Regent Street, Mansfield, Notts, NG18 1SS
Tel: 01623 676300 • Fax: 01623 676356 • Email: enquiries@mansfieldbs.co.uk
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Reference number 206049. 
Member of the Building Societies Association.